Refund Policy

Due to the current COVID situation we will not be accepting any returns and all sales are final.  However, if you receive defective/damaged goods we will replace the item free of charge. That includes: (i) the product itself is flawed, (ii) the quality of printing is poor or (iii) the final product is notably different from the product presented on the order screen.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@kropptops.com including a picture of the defect and send your item to: 5 georgia lane, plainview NY 11803, United States.